Overview
Welcome
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Join the conversation in our Webex Space, Optimizing Webex Suite for Control Hub Administrators.
Learning objectives
By the end of the lab, participants will:
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Understand the Webex Suite workloads and how they provide solutions across industries and personas.
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Configure and optimize each workload (Meetings, Messaging, Calling, Events, Vidcast, Slido, Whiteboard, etc.) using Control Hub.
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Tailor deployments to meet the needs of different personas and organizational roles.
Lab deliverables
Participants will leave the lab with:
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A fully configured Webex Suite deployment tailored to the organizational needs of the example customer.
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A detailed understanding of settings for all Webex workloads (Meetings, Messaging, Calling, etc.).
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Resources and tools to monitor adoption, troubleshoot issues, and optimize services.
Customer scenario
Company Name: Pixel Pals Studios
Industry: Video Game Development Creates colorful, family-friendly video and mobile games
Employees: Full-time game designers, artists, marketing, administrative and IT Anita Perez, Charles Holland, Rebekah Barretta, Ricardo Filice, Taylor Bard
Contractors: Freelance voice actors, musicians, and independent testers hired for specific game launches Kellie Melby, Eric Steele, Stefan Mauk
In this lab, you’ll simulate a real-world organization, Pixel Pals Studios, that employs both full-time employees and external contractors. To maintain security and productivity, the IT admin needs to ensure that full-time employees have access to the full range of Webex Suite features, while contractors are assigned a more restricted set of tools to minimize security risks and unnecessary access.