Lab 1 - Organization Settings

In this lab, you will learn how to navigate and configure organization settings for Webex Calling.

• Paw Pet Supply Solutions desire their telephone system configured in a certain way:

  • Control Hub Configuration easy, with a longer timeout
  • Extensions with the XX-XXX format, with mirrored extensions
  • Default passcode for voicemail
  • Call Recording with Webex

Login Credentials

URL	admin.webex.com
Login	Charles Holland – Webex Administrator

Instructions

1.	Management-> Organization Settings-> Control Hub Idle Timeout
	You do not want to be logged out of Control Hub every 20 minutes Change the timeout to 12 hours Webex Help Article
2.	Services-> Calling-> Settings-> Service-> Internal dialing-> Edit
	All location extensions are mirror images of each other Enable an internal dialing plan at the organization level Routing prefix length: 2 Steering digit: 8 Extension length: 3 Webex Help Article
3.	Services-> Calling-> Settings-> Service-> Voicemail
	A default passcode is required for new voicemail users Set a default voicemail passcode for all users in the organization Default Passcode: 258011 Webex Help Article
4.	Services-> Calling-> Settings-> Service-> Call Recording
	Webex is the preferred calling vendor Set Webex as the call recording provider Webex Help Article

STOP - END OF LAB