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Lab 3 - Users

In this lab, you will learn how to assign licenses, and assign extensions to users manually and in bulk.

  • Paw Pet Supply Solutions desire their telephone system configured in a certain way:

    • 8 users with webex calling professional license

Login Credentials

URL

admin.webex.com

Login

Charles Holland – Webex Administrator

Instructions

1.

Management-> Users-> select Anita Perez

Anita Perez needs a phone number and to use calling features.

Assign Anita a Calling license and assign a phone number

  • License: Webex Calling Professional

  • Location: HQ

  • Number: Unused number (not main number of the Location)

  • Extension: 101

Webex Help Article

2.

Management-> Users-> Add users OR Add users dropdown -> Manage users by CSV

there are 8 employees that require extensions for calling.

  • First download the existing user list, Go to Management->Users->Add users dropdown->Manage users by CSV and click on "Generate a new CSV" button. Under Export Status, look for Results and the Download link. Open the downloaded file using excel, or any CSV editor that helps to visualize columns. Fill only the indicated columns, leave the rest blank. Don't modify the first row of your user csv template. Don't modify Anita Perez, or remove row.

    • Extension: use the table bellow

    • Location: HQ

    • Webex Calling VAR Professional: TRUE

  • Save with a different name, and verify the extension and format is csv. Import csv file.

Webex Help Article

HQ User Emails Extensions License
Charles Holland 102 Professional
Eric Steele 103 Professional
Kellie Melby 104 Professional
Ricardo Filice 105 Professional
Stefan Mauk 106 Professional
Taylor Bard 107 Professional
Rebekah Barretta 108 Professional

STOP - END OF LAB