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Lab 5 - Workspaces

In this lab, you will learn how to create workspaces, assign devices to workspaces, and enable hoteling and hotdesking on workspace devices.

  • Paw Pet Supply Solutions desire their telephone system configured in a certain way:

    • There is 4 areas that need devices:
    • 2 Share Cubicle areas that can be booked by any user, with Cisco 8865 MPP phones.
    • One Meeting room per location, that need a Cisco Room device, and may need to install MPP phones in the future.

Login Credentials

URL

admin.webex.com

Login

Charles Holland – Webex Administrator

Instructions

1.

Management-> Workspaces-> Add Workspace

Paw Pet Supply Solutions has 4 shared use areas in which they need to hold meetings and make and receive calls

Add the workspaces with the corresponding devices and services. Devices will be added using activation code.

Workspace name Type Location Device Services Extension
SharedCubicle1 Desk HQ Cisco Managed Device: Cisco 8865

Cisco Webex Calling

Common area workspace

201
SharedCubicle2 Desk HQ Cisco Managed Device: Cisco 88xx or 78xx (in your desk! activate it)

Cisco Webex Calling

Common area workspace

202
Conference Room1 Meeting Room HQ Cisco Room and Desk device Cisco Webex Calling Professional workspace 300
Conference Room2 Meeting Room Factory Cisco Room and Desk device Cisco Webex Calling Professional workspace 300

Webex Help Article

2.

Management-> Workspaces-> SharedCubicle1-> Scheduling

To conduct calls in private, users may sometimes need to access all of their configured lines from a location other than their usual desk.

Verify that Hot Desk Sign in is selected

Webex Help Article

3.

Management-> Workspaces-> SharedCubicle2-> Scheduling

To enable hoteling, its needed to disable hot desking for the Workspace.

Disable Hot Desk Sign in

Webex Help Article

4.

Management-> Devices-> SharedCubicle2> Hoteling

To conduct calls in private, users may sometimes need to make and receive calls in a space other than their typical desk. Most of these users only have a primary line.

Enable device to be used as a hoteling host

  • Device: Cisco 8865 belonging to SharedCubicle2

  • Hoteling: Enable

  • Limit the time a guest can use this phone to 12 hours

Webex Help Article

STOP - END OF LAB