Lab 6 - Virtual and shared lines

Learn how to create virtual lines and assign them as shared line appearances.

• Paw Pet Supply Solutions desire their telephone system configured in a certain way:

  • Eric and Kelly need to call and receive calls from a number from a different location.

Login Credentials

URL	admin.webex.com
Login	Charles Holland – Webex Administrator

Instructions

1.	Services-> Calling-> Virtual Lines
	Eric Steele and Kellie Melby need virtual Houston phone lines to call Houston-based customers, enabling them to maintain a local presence, despite being based in California (HQ). Create two virtual lines Names: Houston Cust Line1 and Houston Cust Line2 Location: Factory Assign a spare phone number and extension 110 and 111 Webex Help Article
2.	Services-> Calling-> Virtual Lines-> Select Virtual Line-> Devices-> Assign Device
	Eric Steele and Kellie will need to access to the Houston Customer Line from their Cisco 8865 MPP phones Assign Eric's Cisco 8865 device to the virtual lines Houston Cust Line1 Assign Kellie's Cisco 8865 device to the virtual lines Houston Cust Line2 Webex Help Article

STOP - END OF LAB