LAB-1307: Your ultimate guide to Webex Contact Center
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Overview
Activities
Wrap up
LAB-1307: Your ultimate guide to Webex Contact Center
Overview
Activities
Activities
Lab 1 - Getting Started with Agents
Lab 2 - Agent basics
Lab 3 – Agent finalization
Lab 4 – Flow Pre-Work
Lab 5 – Flows
Lab 6 – Channels and Testing Voice
Lab 7 – Chat Flow Pre-Work
Lab 8 – Chat Flow Creation and Testing
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