Perform a device backup and download logs using CE-Deploy

Abstract

In this lab we will perform a backup of your endpoint using CE-Deploy and download the logs. This backup will include all settings, macros, backgrounds, and extensions. Having a backup of all your endpoints can be invaluable when you need to replace or restore a device.

dep-2.8 Lab Part 1

dep-2.8.1 Open CE-Deploy and ensure you are in local mode and then select Backups from the deployment panel

Warning

This lab will only work if the endpoint and your PC/MAC running CE-Deploy are on the same network.

dep-2.8.2 Enter your local admin user credentials and select single device and enter the IP address of your endpoint.

dep-2.8.3 Ensure the Download endpoint backups checkbox is selected in Backups panel.

dep-2.8.4 Select Start Deployment. The message console will now show the file location of the downloaded backup from the endpoint.

dep-2.8.5 To open the file location go to the application Tools->Backup Files. This wiill open the directory where all the backup files are stored.

Tip

If you want a more configurable option the web admin portal of the device will allow customization of the device backup you can download from the device. CE-Deploy will only download an entire backup ignoring any options from the web admin portal.

Success

What you will find is a full back up of the device in a zip file. Feel free to unzip the file and explore what was backed up on your endpoint.

Restore(optional) from Backup

You have a backup but now what! Can you workout how to restore your endpoint using CE-Deploy? Hints: Deployment feature "EndpointRestore" may help. Ensure CE-Deploy is allowed inbound connections on ports 9001(http) or 8000(https) on your MAC or PC firewall.

dep-2.8 Lab Part 2

Tip

Ever been asked to download the logs from a endpoint for TAC. Well now you can download all the logs in one simple step. If you are required to download logs from more than one endpoint try the CSV option where you can enter a list of IP addresses to download logs from multiple endpoints.

dep-2.8.6 Open CE-Deploy and ensure you are in local mode and then select Logs from the deployment panel

Warning

This lab will only work if the endpoint and your PC/MAC running CE-Deploy are on the same network.

dep-2.8.7 Select Download endpoint logs

dep-2.8.8 Select Start Deployment. The message console will now show the file location of the downloaded logs from the endpoint.

dep-2.8.9 To open the file location go to the application Tools->Downloaded and CSV Files Files. This wiill open the directory where all the log files are stored. Log file naming convention will follow log_bundle-SEP-.tar.gz.

Success

Well done. While not the most frequently used features of CE-Deploy they are still handy to know when you want to perform these functions. Next up is dashboards.