Mission 2: Upload and configure Webex Connect flow

Mission Objective

In this mission, you will download the Webex Connect flow and configure it to work with you Webex AI agent.

Download the Webex Connect flow using the following link: Webex Connect Flow
Go to Webex Connect portal and open your service with the name _2000_Service
Click on Flows and then click on Create Flow.
Name the flow as Chat_App__2000 and select Upload flow option from the list.
Click on Choose File, select the fild that you have downloaded in the step 1, then click on Create.
On the following page click on Save

Open up Resolve Conversation block and configure the Flow Id with the same that you can find in the URL. Click on Save.
Open up AI Agent block and select from the list the AI Agent that you have created earlier. The name can be _2000_AutoAI_Lab
Open up Queue Task and select the queue _2000_Chat_Queue from the list that is related to your config.
Open up New Webex Connect Window, go to Applicaitons and find the AppID that is related to your Chat Application with name Chat_App__2000
Go to your Webex Connect Flow, open up Flow Settings, click on Custom Variables and adjust the appID with the one you copied in the previous step.
For better tracking purposes, also change the liveChatDomain in the Custom Variables settings from *.glitch.me to the website that is associated with your user account. For example for my test account it is shine-rapid-freesia.glitch.me. For your account please refare the table below. [NEED to Add Table]
Open the first Receive node and Save it.
Open the second Receive node and Save it.
Save and Make Live the flow. On the following page, select the Chat Application that you have created earlier. The name can be Chat_App__2000.
If you noticed any error while making the flow Live, please wait until the flow is published and publish it one more time.

Congratulations, you have officially completed this mission! 🎉🎉