Lab 4 - Bonus: AI Analytics & Quality Management for Supervisors
Section Agenda - 15 Minutes
| # | Task | Duration |
|---|---|---|
| 1 | Phase 1 — Analyzing AI Assistant Dashboard | 5 min |
| 2 | Phase 2 — Analyzing Insights from Interactions with AI Quality Management | 10 min |
Introduction
Now that you have successfully deployed and tested your AI Agent and AI Assistant, it is time to transition into your role as a Supervisor — and see the full picture. You will evaluate interactions and analyze performance.
Key Learning
The AI Assistant Dashboard gives you real-time visibility into AI usage and impact.
while AI Quality Management turns every interaction into a coaching opportunity, automatically, in any language, at scale.